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Secretarial and Administrative Skills
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Secretarial and Administrative Skills

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This workshop is designed to enhance and improve the secretarial, administrative and people skills of secretaries. The administrative secretary must regularly exercise independent judgment and action, including making frequent decisions in line with delegated responsibilities from assigned supervisor. As such they must be effective and efficient in their time management and their people skills.
This workshop seeks to equip participants who do secretarial duties with techniques and tools on how to carry out their duties well and manage their own motivation as well as difficult people.
At the end of this workshop, participants should be able to:
- Articulate and understand their roles and responsibilities in their organization.
- Prepare accurate and informative memos.
- Craft and answer emails with the right tone.
- Enhance their understanding of good sentence structure and good grammar.
- Prioritise tasks and manage their time effectively and efficiently.
- Conceptualise and improve the recording, filing and retrieval systems in their organisations.
- Develop their interpersonal skills.
- Manage conflicts and difficult people.
*Checkout for more course information, latest dates and training venues on http://itrainingexpert.com/course-calender.asp
(In-house training can be arranged upon request)
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Level 28, The Gardens South Tower, Mid Valley City, Lingkaran Syed Putra, Kuala Lumpur, MALAY, 59200
Kuala Lumpur - Wilayah Persekutuan
https://static.tuugo.my/images/420/546/secretarial_and_administrative_skills.jpg
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